Your Privacy
Matters to Us

CIS Trade Data ("we", "our", "us") provides trade intelligence services and is committed to protecting the privacy of our users. This policy explains what data we collect, why we collect it, how we use it, and the rights available to you.

• Account information: name, email, organization, billing details (where applicable).
• Contact form submissions: message content, email, attached files (if provided).
• Usage data: pages visited, features used, timestamps, IP address, user agent.
• Cookies and tracking: cookies for authentication, preferences, analytics and advertising (where enabled).

• To provide and maintain our services, and respond to support requests.
• To analyze usage and improve product features.
• To send transactional messages (account notifications, billing receipts).
• To comply with legal obligations and protect our rights.

Where applicable, we process personal data on the basis of consent, contract performance, legitimate interests (for fraud prevention, analytics), or legal obligations.

We use cookies and similar technologies for necessary site functionality, remembering preferences, and analytics. You can manage cookie preferences through the Cookie Preferences center on the site.

We may share data with service providers (e.g., email providers, analytics, payment processors). Where required, we ensure appropriate safeguards (Data Processing Addenda, Standard Contractual Clauses).

We retain personal data for as long as necessary to provide services, comply with legal obligations and resolve disputes. Specific retention periods are documented in our internal data retention policy.

• Access: Request a copy of your data.
• Correction: Ask us to correct inaccurate information.
• Deletion: Request deletion of your personal data (see data deletion).
• Portability: Request a machine-readable copy of your data.
• Objection/Restriction: Object to processing in certain circumstances.

We may update this policy periodically. We will publish the date of the last update above.